FURNITURE REFERRAL PROGRAM WORKSHEET
Furn | Revised October 21, 2026
https://furncmo.com/blog/furniture-customer-referral-program

Program owner / version / effective date / market:
Eligibility / definition of a verified new customer:
Eligible purchase / minimum / excluded products / combinations:
Referrer benefit / friend benefit / redemption rules / limits:
Qualifying event / fulfillment and return observation period:
How referral is recorded / late claims / duplicate and self-referral rules:
Reward issue timing / contact for questions / exception owner:
Customer-facing terms and reviewer:
Optional invitation / channel permission / stop-contact process:
Sharing disclosure placed beside recommendation / reviewer:
Friend initiates contact; no address-book collection.
Keep referrals separate from review collection and service eligibility.

LEDGER (use restricted customer records, not a public worksheet)
Referral ID / code / terms version / received date:
Customer and order IDs / verified new-customer status:
Fulfillment / return status / observation-window end:
Pending / approved / issued / paid or redeemed / adjustment reason:
Exceptions and decision history:

FICTIONAL CLOSED-COHORT EXAMPLE, NOT A BENCHMARK
10 verified new customers; USD 750 referrer rewards + USD 500 friend
discounts + USD 150 administration + USD 100 tools = USD 1,500.
USD 1,500 / 10 = USD 150 per verified new customer.
Reward-only USD 75/customer omits USD 750 of program costs.
Do not subtract friend discounts again from revenue already net of them.
Merchandise/ordinary fulfillment costs excluded: this is not profit.
Other acquisition touchpoints may add costs; purchases are not proven incremental.

REVIEW
Actual same-cohort costs / customer count / observation window:
Pending rewards / outstanding credit / accounting treatment:
Conversion denominator definition / tracking gaps:
Contribution basis and discount reconciliation:
First-order AOV is not LTV; any LTV needs horizon and assumptions.
Comparison / limitations / continue, revise, stop or inconclusive:
Prospective changes / preserve earned benefits / owner / review date:

SOURCE SCOPE
U.S. FTC guidance on material connections in endorsements:
https://www.ftc.gov/business-guidance/resources/disclosures-101-social-media-influencers
Disclosure example to adapt to actual program and placement:
If you buy through my link and meet the program terms, I may receive [actual reward].
This template is not a compliance guarantee for every market or placement.