Privacy Policy

Last updated: March 6, 2026

1. Introduction

furn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform for furniture marketers.

2. Information We Collect

Information You Provide

  • Account information (email address, name, company name)
  • Payment information (processed securely through Stripe)
  • Content you upload (images, product catalogs, marketing assets)
  • Communications with us (support requests, feedback)

Information Collected Automatically

  • Usage data (features used, actions taken within the platform)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

4. Sharing of Information

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, cloud hosting)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@furncmo.com.

7. Third-Party Services

Our platform integrates with third-party services including Meta (Facebook/Instagram), Google Ads, Pinterest, and others. When you connect these services, their respective privacy policies apply to the data they collect. We encourage you to review their privacy policies.

Google Ads API — Additional Disclosure

furn uses the Google Ads API to manage advertising campaigns on behalf of our customers. When you connect your Google Ads account to furn:

  • We access your Google Ads account data (campaigns, ad groups, ads, keywords, and performance metrics) solely to provide campaign management services through the furn platform.
  • We authenticate via OAuth 2.0. Your Google credentials are never stored by furn. OAuth refresh tokens are encrypted at rest using AES-256 encryption.
  • We do not sell, share, or transfer your Google Ads data to any third party, except as necessary to provide the service (e.g., cloud infrastructure providers).
  • We do not use your Google Ads data for any purpose other than providing and improving the furn platform for you.
  • You may revoke furn's access to your Google Ads account at any time through your furn account settings or through your Google Account permissions.
  • Campaign performance data is retained for the duration of your subscription. Upon account deletion, all associated Google Ads data is purged within 30 days.

furn's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. For more details, see our Google Ads Integration page.

8. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@furncmo.com
  • Website: furncmo.com